- The world’s largest terminal building.
- The operational readiness and transition process involved the largest ever trials for a new terminal building.
- The new terminal opened to the public on time and without major incident.
Dubai’s Terminal 3, the home of Emirates Airlines, is the world’s single largest terminal building.
Ensuring the smooth opening of such a large terminal is a major undertaking. The Arup operational readiness and airport transition team managed every step of Emirates’ and Dubai Airport’s move, from construction project to fully operational environment.
"We understand how to build airports, but also how to transition from construction to operation successfully" Jonathan PeatsWatch the video
Specialist airport technology systems were commissioned and tested, including check-in, telephone, radio, information databases, flight and baggage displays, computer rooms and networks, entertainment and retail systems.
Control rooms to monitor and control airport operations were commissioned and tested with the airport operations staff to build their familiarity with the new systems and confidence in running live operations.
Arup specialists consulted stakeholders to establish training needs and ensure all staff were familiar with the operational environment. They monitored interoperability between systems, identifying and resolving technical issues. The team managed trials and steered the strategy and sequence for the airport opening.
The project not only provided an excellent platform for the airline and the airport’s stakeholders to prepare for opening, but also identified opportunities for operational improvement and correction.