AODA Policy
The Accessibility for Ontarians with Disabilities Act (“AODA”) requires public and private sector organizations to comply with mandatory standards that remove and prevent barriers to accessibility for people with disabilities. AODA is the law, and the province is enforcing accessibility standards.
This Accessibility Policy and Plan applies to all employees, contractors/sub-contractors and third parties conducting work on behalf of Arup.
It is Arup’s objective to create and provide an environment of mutual respect in which all persons who access our facilities, goods and services can do so irrespective of any disability they may have.
This policy and plan is created in accordance with the AODA and outlines the policies and actions that Arup is undertaking to improve opportunities for people with disabilities, and incorporates the firm’s Diversity and Inclusion program.
Arup Business Integrity Code of Practice
This Business Integrity Code of Practice is a combination of rules and guidance for behaviour and action. It seeks to address key regulatory and other important requirements impacting Arup’s business.
In addition to providing guidance on matters of ethics (such as whether to accept gifts and hospitality), the Business Integrity Code of Practice sets our expectations in respect of fraud, bribery & corruption, sanctions, privacy & data protection, cyber security, conflicts of interest, confidentiality and other matters.
Carbon reduction plan
Certificates
- Download Certificate of Employers' Liability Insurance
1 April 2013 ‐ 31 March 2014 (PDF 100Kb)
– Policy number RKK744864
Company registration
Arup Group Limited
Registered in England Number 1312454
8 Fitzroy Street London W1T 4BJ
Arup Group Limited
AAC, Inc.
Acorn Technology Systems Inc.
Artus Air Limited
Arup (Cambodia) Limited
Arup (Mauritius) Ltd
Arup (Pty) Ltd
Arup Advisory HK Limited
Arup Advisory Sdn. Bhd.
Arup Advisory, Inc.
Arup Americas Inc.
Arup Architecture US, Inc.
Arup Associates Limited
Arup Australia Advisory & Digital Pty Ltd
Arup Australia IP Pty Ltd
Arup Australia Projects Pty Ltd
Arup Australia Pty Ltd
Arup Australia Services Pty Ltd
Arup B.V.
Arup Brasil Consultoria Ltda.
Arup Business Services HK Limited
Arup Canada Inc.
Arup China Limited
Arup Colombia S.A.S.
Arup Consultores Internacionales México S. de R.L. de C.V.
Arup Corporate Finance Limited
Arup d.o.o. Beograd (Vracar)
Arup Deutschland GmbH
Arup East Africa Limited
Arup Gulf Limited
Arup Hong Kong Limited
Arup India Private Limited
Arup Ingeniería y Consultoría México, S. de R.L. de C.V.
Arup International Consultants (Shanghai) Co. Limited
Arup International Projects Limited
Arup IP Limited
Arup IP Management Limited
Arup Ireland Partner Limited
Arup Ireland Properties Limited
Arup Italia S.r.l.
Arup Jururunding Sdn. Bhd.
Arup Latin America, S.A.
Arup Limited
Arup Macau Limited
Arup Maldives Limited
Arup Mühendislik ve Müşavirlik Limited Şirketi
Arup New Zealand Limited
Arup North America Limited
Arup Partner Pty Limited
Arup Peru Limited
Arup Philippines Limited
Arup Polska sp. z o.o.
Arup Projects A Pty Ltd
Arup Pty Limited
Arup Riyadh Metro Limited
Arup Services B.V.
Arup Services New York Limited
Arup Singapore Private Limited
Arup Taiwan Limited
Arup Technology Solutions US, Inc.
Arup Texas, Inc.
Arup Treasury Limited
Arup US, Inc.
Arup USA, Inc.
Arup Vietnam Limited
Arup Zimbabwe (Private) Limited
Broomco (141) GmbH
Broomco (92854) Limited
Compagnie Transaction Commerciale & Immobiliere Limitee
eFleet Integrated Service Limited
Fitzroy Comp, Inc.
Fitzroy Insurance Services Limited
Fitzroy Property Limited
Helix RE, Inc.
MailManager Limited
Neuron Digital Limited
Neuron Operations Limited
Oasys Limited
OASYS Software Technology (Shanghai) Limited
Ovarpart Nominee Limited
Ove Arup & Partners Danmark A/S
Ove Arup & Partners Hong Kong Limited
Ove Arup & Partners International Limited
Ove Arup & Partners Ireland Limited
Ove Arup & Partners Japan Limited
Ove Arup & Partners Korea Limited
Ove Arup & Partners Limited
Ove Arup & Partners Scotland Limited
Ove Arup & Partners, P.C.
Ove Arup & Partners, S.A.
Ove Arup (Thailand) Limited
Ove Arup Holdings B.V.
Ove Arup Holdings IP Limited
Ove Arup Holdings Limited
Ove Arup Holdings Private Limited
Ove Arup India Holdings Limited
Ove Arup International (Holdings) Limited
Ove Arup Limited
Ove Arup Ventures Limited
PT Arup Indonesia
PT Rekacipta Kinematika
Redcliffe Wharf Limited
Scotstoun Property Limited
Shelbourne Plaza (Block C) Management Company Limited
EEO and Affirmative Action Statement and Notices
These are our statements and notices of Arup’s commitment to transparent, non-discriminatory employment and the initiatives we are taking to support members of disadvantaged groups in the US. All statements and notices can be downloaded by clicking the links below:
Fraudulent use of the Arup name
We are asking suppliers and partners around the globe to be alert to fraudulent activities such as invoice or “purchase order” fraud.
Criminals have used the Arup name to secure goods from unsuspecting companies who believe they are dealing with us.
Always double-check the identity of people making enquiries using the Arup name and if you have any doubts please contact [email protected].
If you believe you have been the victim of fraud you should contact your local law enforcement agency immediately.
Modern Slavery and Human Trafficking Statement
Modern slavery is the recruitment, movement, harbouring or receiving of children, women or men through the use of force, coercion, abuse of vulnerability, deception or other means for the purpose of exploitation.
This is the modern slavery and human trafficking statement of Arup Group Limited and its subsidiaries (‘Arup’) for the financial year ending 31 March 2023 and will remain current until end of September 2024, by which time a new Modern Slavery Statement will have been developed and communicated.
Download a copy of the Modern Slavery and Human Trafficking Statement
Privacy notice
Please read this privacy notice carefully as it sets out how Ove Arup & Partners International Limited and its group companies (“Arup”) use your personal information. We may change this privacy notice from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes.
Arup.com
What information do we collect?
When you use this website, please bear in mind that we may collect the following information:
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the areas of the website that you visit
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information about your computer, such as which browser you are using, your network location, the type of connection you are using (e.g. broadband, ADSL etc) and your IP address
We do this by using cookies, which are small files that help us track how our visitors use the website and enable us to understand where we can improve your experience. If you would like to find out which cookies we use and the information they track see our Cookies notice
We may also collect personal information from telephone calls and/or other correspondence with you.
What do we do with the information we collect?The information we capture is used for various purposes. The main purpose is to use the information captured to provide you with the website and our services (whether available via the website or offline). We also use the information for:
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website development
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understanding how our visitors interact on the website
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understanding what our clients are interested in
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understanding what potential clients are interested in
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dealing with enquiries/concerns
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marketing our services and people to you
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market research
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service development
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internal record keeping
Marketing
What information do we collect?
When you sign up for any marketing, we will collect the following information about you:
- Your contact details – name and email address
- Your location – city, state and country
- The company you work for and your job title
- Your content and language preferences
- Behaviour – content consumption, email opens/clicks, event attendance.
We collect this information where we have an existing business relationship with you, where you have given your consent, or updated your subscription preferences, indicating that you would like to receive marketing communications from us.
Our marketing platform observes and records interactions with our email communications, as well as attendance of Arup events or webinars. This behavioural information is recorded in an individual’s activity log which is retained in line with international privacy regulations.
The information we capture is used to better understand your interests and help improve the quality and relevance of our marketing and communications. We also use cookies which record information to improve your experience, for example by prefilling details on a form to prevent you from having to re-enter information multiple times. You can read more about how Arup uses cookies on our website here.
What is our legal basis for collecting your personal information?
It is in our legitimate interest to use your personal information for marketing purposes.
What do we do with the information we collect?
The information we collect is used to provide you with information about Arup’s services and other information in line with your chosen preferences.
We will provide you with information about Arup's services and other information in line with your chosen preferences.
We will not provide your personal information to external organisations outside of Arup for marketing purposes.
If at any time you do not want your information used for direct marketing purposes please unsubscribe via the link at the bottom of an email or contact us at [email protected].
Under the California Consumer Privacy Act, California residents have the right to request information about personal data that Arup has collected from you, and to opt out from commercial transactions of that data. Those residents may contact us at [email protected] or dial +1 833 814 2630.
Under the Polish Data Protection Law, individuals have the right to request information about personal data that Arup has collected, and to opt out from commercial transactions of that data. Those individuals may contact Arup Poland GDPR Inspector Monika Remiszewska at [email protected] or +48 22 455 46 19
Who do we share this information with?
As we are a global company, with offices spread across the world, we may need to share your personal information with our group companies in different countries. However, we are very mindful of data protection laws in each country. This means that whatever country you are based in, we handle your personal information in line with that country’s data protection requirements.
We may share your personal information with companies acting on our behalf who will only use the information to provide that service. However, we will retain control of your data and any third-party service provider that we use must act in accordance with our instructions. We may also share your personal information with a purchaser or potential purchaser of our business.
In some circumstances, we may have to disclose your personal information by law, because a court or the police or other law enforcement agency has asked us for it.
How to get copies of or amend the information we have collected
You may request details of the personal information that we hold about you under data protection laws. If you would like a copy of the information held about you for marketing please write to us at [email protected].
For a copy of all other information we may hold about you please write to us at [email protected] or at: Data Privacy Manager, Arup, 8 Fitzroy Street, London, UK, W1T 4BQ. If you think any information we have about you is incorrect or incomplete, please email us as soon as possible. We will correct or update any information as soon as we can.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect, including locked cabinets, electronic password protection and pass card access to buildings.
If at any point you suspect or receive a suspicious communication from someone suggesting they work for Arup or a website claiming to be affiliated with Arup, please forward the communication to us or report the incident by email to [email protected] or in writing to Cyber Security Incident Response Team, Arup, 8 Fitzroy Street, London, UK, W1T 4BQ as soon as possible.
Linking to other websitesOur website or marketing email messages sometimes include links to other websites which are not within our control. Once you have left our website or email, we cannot be held responsible for the content of other websites or the protection and privacy of any information which you provide to those websites. You should exercise caution and look at the privacy statement applicable to the website in question.
Privacy notice for potential recruits
These are the privacy notices that set out what information Arup collects about you when you apply for a job with us. They include what we use this information for and how long we retain it.
Privacy Statement
In accordance with our Group Policy on Ethical Conduct, we will implement systems that support our duty of confidentiality and respect privacy in our business relationships.
The firm protects the privacy of individuals (our employees and third parties) when handling any personal information and sees that the firm is compliant, as far as reasonably practicable, with relevant data protection and privacy laws by adhering to the following principles:
- Being transparent about the collection, useand disclosure of personal information;
- Collecting and using personal informationfairly and lawfully;
- Only collecting personal information that isrequired and only keeping it for as long as isnecessary;
- Keeping personal information accurate andup to date;
- Respecting the privacy rights of individualsgranted by privacy laws;
- Keeping personal information secure.
Implementation
We are committed to keeping abreast of all applicable data protection/privacy laws of the jurisdictions in which we operate.
Appropriate training and support is provided to see that all personnel are aware of the obligations set out in this statement, and follow the firm’s data protection procedures when handling the personal information of others.
Relevant security procedures are in place and guidance issued to staff explaining their data protection and security obligations.
When sharing personal information with third parties, we do so only where necessary, in accordance with relevant legal requirements and seek assurances that the third party has adequate security procedures in place to protect such information.
Clear processes are in place for individuals to raise concerns about how the firm processes their personal information and for resolving any such concerns.
Our privacy notices are clear, accessible and give sufficient information about how we use and share personal information and where personal information can be updated or corrected.
Personal information no longer needed for its original business purpose is deleted/destroyed in accordance with our retention and destruction procedures, unless we have a legal obligation to retain personal information for a certain period.
Personal information is only transferred outside jurisdiction to other Group companies in accordance with relevant legal requirements.
Governance
This statement is made on behalf of the Group Board in line with the Policies that it sets and is implemented across all Arup operations through rules, procedures and guidance.
It is reviewed and approved annually, or more frequently where appropriate.
Download a copy of the Privacy Statement
Quality policy
Mission: To shape a better world.
Objectives: To deliver this, the firm aims to:
- meet the needs of its clients by providing services of recognised value
- seek continued enhancement of its performance through improved processes
- create conditions where people of high ability are attracted to work in the firm
- achieve local delivery of the firm’s global knowledge and skills, through the provision of networks, supported by appropriate training and facilities
- maintain honour and mutual respect in relationships with clients, members of the firm and collaborators
- operating within a management system which meets the requirements of ISO 9001.
Outcome: In meeting these objectives, the firm will:
- deliver projects which are recognised for their quality
- provide opportunities for staff to develop rewarding careers
- achieve a performance which will sustain the long-term success of the business
- this will result in the firm being known for the excellence and creativity of all that it does for clients and for society at large.
Social Value Policy for Arup in the UK
Social Value and Arup
Arup is an independent firm, owned in trust for our members. We choose work where we can make a positive difference in the world. Founded to be both humane and excellent, we collaborate with our clients and partners using imagination, technology and rigour to shape a better world.
Social value is a concept that has been at the heart of our work since the firm was founded over 75 years ago. In the 1970 Key Speech, prepared by Sir Ove Arup, the importance of social usefulness was highlighted as one of the principal objectives of the firm alongside the importance of having a humanitarian attitude towards all of our work and our members.
Our Global Strategy
Arup’s global Sustainable Development strategy, endorsed by Arup Group Board has Social Value as a key tenet. Our work is driven by our overarching commitment to drive through and enact the United Nations Sustainable Development Goals on projects and with our clients. This is how we will shape a better world.
Arup believes that social value is the enduring and systemic change created within communities that leads to improved quality of life and results in a more inclusive, equitable and just society. We apply our expertise, diversity of thinking and independence in our quest to deliver an impactful long-lasting legacy from our projects and a safe, sustainable and resilient future – for all.
Within our business, social value is delivered in three specific ways:
Within our business, social value is delivered in three specific ways:
- through the responsible business agenda that Arup has adopted;
- client projects and the impact they can have; and
- our research, partnerships and thought leadership.
Responsible Business
Our responsible business activities are not limited to our businesses operations but extend across our value chain, to our suppliers, clients, partners, and local communities to generate social value.
Equality, Diversity and Inclusion
Arup is committed to creating an inclusive working environment based on merit, fairness and respect. As a humane organisation, we embrace the skills, abilities and knowledge that only a diverse and inclusive workforce can provide, to create solutions, and give advice, that improves society as a whole. As a wholly independent organisation, we are owned in trust for the benefit of our employees. This allows us to determine our own direction and to make clear-sighted, thoughtful, long-term decisions about our priorities as a business and as a member of a sustainable society. Our approach to EDI means we aim to:
- Treat everyone fairly, with dignity and respect as we would wish to be treated.
- Maintain fair and honourable dealings with our people, where recognition, reward and opportunity reflect the ability, experience, and aspiration of the individual.
- Create an environment that brings the best skills to our work, in which we value individual differences and recognise the contributions of all our people.
Supply Chain Management
We seek to improve the environmental, social and ethical performance of our business by addressing environmental, social and ethical issues in the procurement of our goods and services. We use our influence wherever possible to improve procurement performance by working proactively with the SME community and encouraging our supply chain to align their efforts with ours. Our approach to sustainable procurement aims to deliver the following in our supply chains:
- Environmental Management.
- Supply chain collaboration.
- Supplier equality and diversity.
- Support of fair practices.
- Ethical trading.
- Fair Employment Practices.
- Community Benefit.
Living Wage Employer
As a Living Wage Employer, in its UK Operations Arup has committed to:
- Pay the real UK or London Living Wage (as appropriate) to all of our directly employed staff over the age of 18.
- Ensure that all of our third part contracted and sub-contracted regular, on-site staff are paid the real UK or London Living Wage (as appropriate).
- Increase the wages of these employees and contracted staff to the Living Wage, if appropriate, within six months of any rise in the calculated Living Wage rates.
Community Engagement Programme
At Arup, we want to see a future that is inclusive, sustainable and resilient for all, and Community Engagement enables us to deliver tangible benefits to communities beyond our usual commercial projects. Our programmes help charities and local communities become more self-reliant, independent, and thrive through access to quality infrastructure, shelter, and opportunities that enable social mobility. By directing a portion of our income to our Community Engagement programme we aim to:
- Enable Arup members to contribute their expertise and skills to under-served communities.
- Deliver pro bono work through collaboration with our charitable partners.
- Work in partnership to improve outcomes for vulnerable, marginalised and disadvantaged members of society.
- Deliver a programme of activities that is inclusive, integrated, inspiring and impactful.
- Use the United Nations Sustainable Development Goals (UN SDGs) as a framework.
Arup Corporate Investments
Our policy is to ensure all our corporate investments help enable social and sustainable outcomes. We have transferred and vetted all our corporate investments, including the default Arup pension investments, to ensure they were contributed to socially and environmentally responsible funds.
Client Projects
We are committed as a firm to support all of our clients in delivering the very best social value outcomes on projects. We aim to apply the following principles to shape the delivery of projects:
- Understand local context believing that this is key to help us to take tailored place-based approach.
- Carry out a Local Needs Analysis (LNA) where we review local socio-economic data and local policies to identify how to effectively deliver social impact.
- Identify local partners to collaborate with, enabling innovation and amplifying our contribution/commitments for key beneficiaries.
- Work with clients to define the social value outputs and outcomes of their projects
- Set out an approach that is applicable to every stage of a project lifecycle.
- Articulate, measure and report on the social impact of the work that we do.
We will invest in learning and research to continually increase the knowledge and skills our people need to deliver social value.
Research, Skills, Partnerships and Thought Leadership
To stay relevant in a rapidly advancing market and to be market-leading in the delivery of social value, Arup invests in a Social Value Skills Network to develop the skills and expertise of our people and drive technical excellence, focussing on looking ahead and anticipating need to deliver better social value outcomes for our clients, our communities and our planet.
We invest in research with partners and academic to find innovative solutions, ensure best practice and contribute to the wider community and industry conversation on social value. Investing in this way is key to our success; social value is a fast-moving agenda, and it is important that we keep pace and continually share thought leadership.
Governance
This policy is set by the UK, India, Middle East and Africa Board for application to our UK operations only and is implemented in that geography through rules, procedures and guidance. Our policy is reviewed and approved annually, or more frequently if appropriate.
Our Executive Sponsor acts for Arup in the UK in ensuring that our policy is embedded and thatplans are developed and implemented to enable us to reach the aims set out in this policy. We will communicate our progress to our clients and stakeholders via our annual report.
Speak Up Procedure (Whistleblowers)
We are committed to a culture of transparency. Our Speak Up Procedure represents a mechanism for sharing your concerns about the business' or an individual's behaviour. You may have the option to make anonymous contact, although this may be subject to local laws.
For more information and to make a disclosure, please open the full Speak Up Procedure and follow the links contained.
Tax strategy
Tax Strategy (March 2024)
1. Overview
Arup’s tax strategy aligns to the aims set down by our Founder, Sir Ove Arup. These values are fundamental to the way we operate.We recognise that paying and collecting taxes arising from our activities is an important part of how our business contributes to the communities in which we operate. We always aim for effective compliance with our tax strategy.
The strategy is published pursuant to Schedule 19 of the UK Finance Act 2016.
2. Tax management
The Global CFO has overall responsibility for all tax matters with the day to day management of our tax aspects delegated to our internal Tax function. The approach to managing tax is to be integral to the wider business whilst ensuring we remain compliant with all relevant laws in the countries in which we operate..
There are two key areas in which the strategy is delivered:Tax compliance
In delivering the Arup’s tax compliance requirements, we aim to pay the right amount of tax when it becomes payable. We disclose to tax authorities, in a timely manner, any underpayments or inadvertent errors/omissions in tax returns. We are committed to ensuring arm’s length transactions between the Arup Group, as well as striving towards declaring profits in places of economic substance. We are not engaged in profit shifting, artificial structuring or presences in low-tax or no-tax jurisdictions that aren’t underpinned by genuine commercial activity. The Country by County Report (CbCR) relating to financial year ending March 2023 is published to support our commitment to being transparent in our tax affairs.
Tax planningWe aim to be an ethical corporate citizen and pay tax in the right way. The attitude to tax planning is guided by Arup’s core values, which result in avoiding aggressive interpretation of tax laws. Where relevant, we utilise legitimate tax incentives offered by governments provided they align in substance with our commercial activities.
3. Use of external advisers
Arup uses external advisers to provide tax technical expertise and additional resources based on an assessment of risk and requirements.
4. Relationship with tax authorities
The Tax function manages the relationships with tax authorities, and we are committed to being transparent and proactive in our dealings with the authorities. We seek to resolve issues with tax authorities in an open, collaborative, and professional manner.
Arup UK Pension Scheme
Statement of investment principles
The Trustees of the Arup UK Pension Scheme (the “Scheme”) have prepared this Statement of Investment Principles (the “Statement”) in accordance with Section 35 of the Pensions Act 1995 (as amended by the Pensions Act 2004, and the Occupational Pension Schemes (Investment) Regulations 2005). The Trustees will review this Statement and the Scheme’s investment strategy annually from the effective date of this Statement and without delay after any significant change in the investment policy.
Download the Statement of Investment Principles
Annual Engagement Policy Implementation Statement
This statement sets out how, and the extent to which, the Engagement Policy in the Statement of Investment Principles (‘SIP’) produced by the Trustees has been followed during the year to 31 March 2021. This statement has been produced in accordance with The Pension Protection Fund (Pensionable Service) and Occupational Pension Schemes (Investment and Disclosure) (Amendment and Modification) Regulations 2018 and the guidance published by the Pensions Regulator.
Download the 2023 Implementation Statement
Download the 2022 Implementation Statement
Task Force on Climate-related Financial Disclosures (TCFD) statement
This report outlines how the Trustees of the Arup UK Pension Scheme have established and maintained oversight and processes to satisfy that the climate-related risks and opportunities, which are relevant to the Scheme, are appropriately considered by all stakeholders involved in the day-to-day management of the Scheme.
Download the 2023 TCFD statement
Download the 2022 TCFD statement
DC Chair's Statement
The Trustees of the Arup UK Pension Scheme produce an annual statement, signed by the Chair of the Trustees, covering how the Trustees have met legal requirements relating to the governance of the defined contribution section. This Statement covers the Scheme year from 1 April 2019 to 31 March 2020. The assets and liabilities of the defined contribution section were transferred out to a Mastertrust in February 2020 and this is the final Chair’s statement.