Heathrow's newest landmark, the £2.5 billion Terminal 2: The Queen’s Terminal, has opened to the public.
The first flight from United Airlines, UA958 from Chicago, landed at Heathrow at 5:49 am on the 4 June – marking the start of the transition to the new terminal building.
Arup worked in partnership with Heathrow’s operational readiness team, and coordinated with over 160 different stakeholder organisations, to ensure that the terminal is fully functioning from day one.
Arup and Heathrow trialled and tested all the Heathrow processes as well as delivering familiarisation training for the 24,000 airport staff who work at the new terminal. Arup also helped Heathrow develop its own operational readiness capabilities and will continue to support the team to ensure that the opening, airline relocation and operation of the new terminal runs smoothly providing a positive passenger experience.
As the UK’s only hub airport, millions of people rely on Heathrow to connect them to the world. The new Terminal 2 building known officially as “Terminal 2: The Queen’s Terminal” is designed specifically around the needs of the passenger and will transform the traveller experience. Time-saving technology, remarkable design and inspired architecture all make for a great passenger experience; with three waves of check-in, more space at security and open gates to make the passenger feel more in charge of their journey.