Cookies are files containing small amounts of information, which are downloaded to your computer or mobile device as you browse on our website. They can be used to improve your experience of using a website, for example, by remembering your preference settings (e.g. preventing you from entering the same information multiple times when filling in an online form) or tracking your use of a website so that it can be improved to meet your needs, or to provide information that is relevant to you.
Websites must get consent to send cookies to your computer or mobile device unless the cookies are strictly necessary to provide services to you.
The table below explains what cookies we use on our website, why we use them and whether they are strictly necessary or another type of cookie e.g. "functionality" or "performance" cookies. We also state in the table whether a cookie is a "persistent" or "session" cookie. The difference is that:
Persistent cookies remain on your device between browsing sessions. They are activated each time you visit the website that created that particular cookie. For example, where a "persistent cookie" is used on a website to remember your log-in details, you will not need to enter those details each time you visit that website.
Session cookies allow website operators to link the actions of a user during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
Strictly necessary cookies are essential to run the website or enable you to receive a service that you have requested on a website. For example, cookies to operate online shopping baskets, do your internet banking or to comply with the law (e.g. such as to keep your information safe). We do not use any strictly necessary cookies on our website.
Performance cookies collect information about how visitors use a website, for instance, which pages visitors go to most often and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. Any information collected by these cookies is anonymous. We only use such information to improve our website.
Cookie: Google Analytics
Purpose: - Google Analytics creates the cookies shown in the left hand column. These cookies are used to track anonymous information about how visitors use our site. We use this information to assess how our site is performing and where we can improve your experience of Arup.com. No personal information is captured in this process as the cookies only collect statistical information such as the number of visitors to our website, how they arrived there (i.e. via a Google search or another website), whether it is a first-time or return visit and which web pages were visited. For more information, click here for an overview of privacy at Google.
Persistent/Session: _utma and _utmz are Persistent cookies; _utmb is a Session Cookie
Purpose: These cookies collect anonymous information about the videos played through our website, e.g. number of times a video is played and average viewing time. They help us to check whether the videos are working, as well as to understand which videos are most useful to users and where we can make improvements.
Persistent/Session: Session cookie
Functionality cookies allow the website to remember choices you make (such as your log in details) and customised preference settings (e.g. text size). These cookies are also used to provide services you have asked for such as watching a video. Information collected by "functionality" cookies may or may not be anonymised, but they cannot track your browsing activity on other websites. The "functionality" cookies on our website [only] collect anonymous information.
Name: ACTIVITY, HSID, LOGIN_INFO, PREF, SID, SSID, VISITOR_INF, O1_LIVE, _utma, _utmb, _utmz, Demographics, use_hitbox, watched_video_id_list_RAw80
Purpose: We have a number of videos on our website which are embedded through our YouTube channel. To find out more about the YouTube cookies, please visit the YouTube privacy page.
These cookies collect information about your browsing activities to make information you see relevant to you and your interests.
Purpose: This cookie is set when a user arrives at our website – it launches the other Hubspot cookies listed below.
Purpose: This cookie tracks a user’s browsing activity each time they visit Arup.com. This is used to understand exactly what the user does on Arup.com, e.g. what pages they visited and what publications they downloaded etc. This information is gathered anonymously utilising IP addresses.
Purpose: This cookie gathers the same information as the one above except that this one is set when a user has registered their email address with Arup.com and become a contact (e.g. when requesting a publication/submitting an online enquiry). The cookie then collects this information based on the user's email address. This helps us understand what content is useful to our contacts.
Purpose: This cookie helps with tracking whether a user is a first time visitor to Arup.com.
Purpose: SmartSurvey is a survey tool which allows us to ask users how they feel about the Arup.com website and if there are particular ways in which we can improve it. We set this cookie on the site to understand if you have been asked to complete a survey in the last 7 days, to ensure that we don’t keep asking you to fill in a survey. This cookie does not contain any personally identifiable information about you, and is solely linked to a browser.
Persistent/Session: Persistent cookie, lasting for 7 days.