News

Arup joins Airport Consortium on Consumer Trust Program to speed aviation industry recovery and improve passenger confidence

Jackie Wei Green Jackie Wei Green Senior Communications Leader,Los Angeles
28 October 2020

At a time when the aviation industry is heavily impacted by COVID-19, Arup joins the Airport Consortium on Consumer Trust (ACT) Program as a Cornerstone Partner to facilitate the deployment of innovative technology, processes, and standards in airports to safeguard public health and instill passenger confidence in air travel. The consortium was created by the American Association of Airport Executives (AAAE) with support from airports and industry expert partners.

We are excited to work with ACT to improve consumer confidence and aid in the aviation industry‚Äôs recovery, working with long-time clients and new partners to develop solutions. As a Cornerstone Partner, Arup will use our expertise in airports design and technology to promote recovery. ”

Jenny Buckley Jenny Buckley Americas Aviation Leader

Airports continue to proactively enhance facilities to protect public health and accelerate recovery efforts, and ACT aims to bring together the nation’s leading airports, stakeholders, thought leaders, and solution providers to share, evaluate, test, and launch solutions in airports, including:

  • Terminal and passenger facility design, configuration, and technology to adapt to COVID-19

  • Finance and new revenue generating innovations

  • Health screening, monitoring, and testing processes and technologies

  • Terminal cleanliness, hygiene, and safety, as well as enabling technologies

  • Touchless and self-service systems throughout the passenger journey from curbside to plane (including biometrics)

  • Airbridges, bubbles, or corridors to promote international travel

ACT participating airports include Los Angeles World Airports (LAWA), Dallas Fort Worth International Airport, San Antonio International Airport, Toronto Pearson International Airport, Denver International Airport, Norman Y. Mineta San Jose International Airport, Hartsfield-Jackson Atlanta International Airport, Eugene Airport, and the Port Authority of New York & New Jersey (PANYNJ).

Arup is currently working with several of the participating airports, including the Los Angeles World Airports, Toronto Pearson and PANYNJ at JFK, LaGuardia, and Newark.

This Friday marks the start of ACT technical sessions by members including Arup Aviation Fellow Regine Weston, who will be sharing healthy airport terminal solutions presented to LAWA after an intensive three-month study to mitigate the spread of COVID-19 and restore passenger confidence. More than 30 potential improvements were identified through this collaborative investigation and many of these initiatives are repeatable across the airport industry with minimal cost.

For more information about the ACT Program, read the latest from AAAE.