Compliance vs Comfort: Designing for users

Station design is nested within a growing web of conflicting standards, compliance requirements, and third party checks, that can sometimes lead to compromised project outcomes. In a world where we are increasing our reliance on public transport, we need to remind ourselves what great outcomes we are really aiming to achieve and through targeted consideration of users’ particular needs and use patterns, future stations can be comfortable places for people of all ages, abilities and backgrounds.

Nick Birmingham, Arup’s Australasian Architecture Leader, and Lucy O’Connor, one of Arup’s User Centred Designers, explored what a comfortable station might look like and how stations could facilitate better urban, station and people experiences.

Legacy of Stations event series

Following the release of the Future of Stations report that examines the key trends shaping the design and build of stations of the future, our event series explores how stations are evolving to meet future needs.

Explore the series and watch other event recordings here.