I am an experienced design and strategy lead focused on using design methods and technology to solve human, business, and civic problems. As the head of Arup’s Digital Studio team, I guide multidisciplinary teams toward breakthrough solutions that take shape in digital products, services, and physical spaces.

I joined Arup from Intersection, where I established advisory and product design practices while leading award-winning efforts for cultural, mobility, civic services, corporate, and community projects.

My focus areas include:

  • Connected Districts - Shaping physical experiences with architects, engineers, real estate developers, and civic stakeholders.

  • Connected Experiences - Establishing a new design practice to deliver coordinated experiences across physical environments including Delta Airlines, the National Trust, the V&A Museum, the Museum of Modern Art, and the Edward M. Kennedy Museum.

  • Mobility Products and Services - A collection of rider facing touchpoints, digital wayfinding, and enterprise management applications.

I serve on the Board of Directors for SEGD, an international organization for environmental and experience design, and is am a visiting professor at Pratt Institute, Cornell Tech, and the School of Visual Arts.

Recent publications include Smarter NYC: How City Agencies Innovate – by Columbia University Press and Designing for Cities - by O’Reilly Press. I have also authored an article with Tristram Carfrae, Engaging everyone: virtual design and consultation come of age.

I have been recognised in awards such as, Cannes Lions Festival of Creativity, Fast Company, Communication Arts, and Smart City Expo World Congress.

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