Digital twin: from virtual model to real benefits

For the last few years, the tantalising prospect of the digital twin has captured people’s imaginations. Buildings, bridges, airports and other assets, represented in a virtual form, displaying every aspect of their current use, occupancy, performance and cost, in real-time, accessible from anywhere. This is possible thanks to the convergence of existing, emerging and affordable technologies like BIM, 5G, sensors, backed with programming expertise. The digital twin promises to turn disparate data into actionable business intelligence for the first time.

Utopias aren’t built in a day

Like many technologies, initial hopes for digital twins gave way to concerns about practicality, cost and likely return on investment. But, also in common with many technologies, a few years after the hype, the digital twin is starting to become a reality. It’s a case of embracing the idea, building in stages, and gradually realising the operational benefits.

There are immediate benefits to developing a digital twin. Plainly, there’s value in embedding technology that reports on energy and resource use, occupancy and maintenance issues. These insights can lead to lower costs, the ability to offer new services, higher profits, but also over time, lead to better design choices. Data has an endless capacity to reveal new things and challenge one’s existing assumptions.

Developing a digital twin

So how do you develop a digital twin? The first priority is to define common data standards, and connect previously disparate systems, so that a single, continuous, ‘live’ picture of a building’s use and performance can be generated. Achieving this takes a combination of existing domain knowledge from the built environment, digital skills and some new IT investment. Achieving an effective integration of these elements is the central challenge.  

Benefits from the start

Well before your digital twin gains machine learning powers, you should see great return on investment, with useful operational insights from a unified picture of your asset’s operations. By introducing this new level of control, businesses should be able to trim running costs and make savings almost immediately.

From current tools to tomorrow’s services

The playbook for the digital twin has been pioneered by some of the world’s biggest, complex engineering companies. For some time, firms like Rolls-Royce have been running highly sophisticated digital twin models of new aircraft engines to test and optimise new products. This has allowed them not just to understand how those engines are performing and improve the design process itself, but also allows them to advise the people who use their engines over the whole lifetime of the asset.
There’s no reason why the same approach can’t be taken by non-engineering or product-based businesses.

The learning asset

Beyond these medium-term benefits lies perhaps the greatest prize: buildings and assets whose automated systems can learn and optimise their own operation. A digital twin that can learn from and then shape the workings of its physical brother or sister. This will take more time and effort to develop, but the machine learning that will enable this level of self-optimisation has also recently passed from hype to reality. Machine learning is already doing everything from analysing CVs for human resource departments to understanding the content of every photo on your smartphone. Why wouldn’t something so powerful find a role in the new digital built environment?

Don’t wait, clone now

We’ve long understood that it’s actually consumer markets that are often first able to commoditise valuable technology, which industry and business can then re-use or re-apply. That idea underpins my belief that the digital twin is going to be a key feature of a truly digital built environment industry. If the last two decades have proved anything about digital is: don’t wait. This isn’t going to be a nice-to-have technology, enjoyed by a few. It will be central to enabling developers and owners to invest and operate efficiently and profitably, helping them to stay ahead in a world where users and tenants’ expectations keep changing.