View of people working at the European Investment Bank_ (c) Jacob Lund; View of people working at the European Investment Bank_ (c) Jacob Lund;

European Investment Bank, Luxembourg

Implementation of a complex workplace strategy

The European Investment Bank (EIB) is the European’s Union’s non-profit long-term leading financial institution involved in promoting regeneration. Established in Luxembourg in 1958, the campus is constantly evolving to meet the growing demands of the EIB’s business: while the EKI Building was completed in 2008, a further new building is planned for opening in 2020.

A fast-growing company

Due to its fast growth in recent years, the EIB had to recruit large numbers of new employees. It was the clients' explicit wish to first analyse future trends and challenges in the working environment before developing a future-orientated workplace strategy. That strategy would allow new forms of working together in a changing environment and increase the communication within the EIB.

We used a methodology that captured the requirements and visions of the various business leaders and their teams and made sure that they were reflected in the new workplace design.

The workplace strategy

We developed a workplace strategy and guidelines to help the EIB to create a thoroughly modern working environment tailored to their needs. Our team considered factors affecting the organisation, its people and its technology. We also looked at how medium and long-term trends such as an ageing population and increasing diversity should influence the design of the workplace.

By bringing together people, space and technology we have been able to help the EIB create a clear vision for its workplace.

Living Workplaces and the EIB The European Investment Bank (EIB) asked Arup to help them develop a holistic workplace strategy that would nurture more collaborative working and boost staff-satisfaction. Arup applied its unique ‘Living Workplace’ methodology which looks beyond just the physical space to the people, processes, technology and behaviours to develop a scheme that both surprised and delighted the EIB.

Change of the processes

Once the Vision and Workplace Strategy was agreed, we worked in close collaboration with the client to implement the Strategy through defining the workplace requirements and subsequent concept layouts and workplace plan. As well as practical spatial and technical considerations, this process was designed to capture and articulate the aspirations of the business and how the workplace move might support them. We have also designed bespoke training aimed at managers who typically need to lead their teams through change whilst also going through the change themselves.

Alongside workplace strategies and change management services, we’ve also provided lightingacousticsIT/technology, interior design and project management consultancyand architecture and access consultancy services.

We developed a workplace strategy and guidelines to help the EIB to create a thoroughly modern working environment tailored to their needs.