National Centre for Infectious Diseases Singapore; National Centre for Infectious Diseases Singapore;

National Centre for Infectious Diseases, Singapore

Managing noise in a healthcare environment

Keeping the noise volume manageable in a hospital setting can help to reduce anxiety for patients, aiding rest and recovery. It can also support effective internal communication, assisting staff in operating efficiently, while minimising impact on their stress levels.

Arup designed a conducive aural environment for patients and staff at the National Centre for Infectious Diseases (NCID). The NCID is the city’s first line of outbreak response, a critical piece of infrastructure in the fight against COVID-19 and forms a part of Health City Novena.

Our acousticians and consultants designed robust audio-visual systems and infrastructure for the centre. We used only hospital-grade materials and hygienic products in our mechanical noise management and room acoustics designs.

Project Summary

1.97hectare site

2adjacent facilities

1stline of outbreak response in Singapore


Harnessing technology for learning and development

We also provided acoustic and audio-visual consulting for the nine-storey Ng Teng Fong Centre for Healthcare Innovation (CHI). Located in close proximity to the NCID and Tan Tock Seng Hospital (TTSH), the purpose-built development is designed for healthcare innovation, learning and research. It includes an auditorium, multi-purpose hall, e-learning and simulation labs, training and conference facilities, as well as the new operations command centre for the adjacent hospital.

Our key focus for the CHI was the use of the latest digital video technology to support learning and development facilities, the auditorium, and key hospital functions. Some facilities were connected to a dedicated fibre optics video system that can broadcast video in real time, bolstering information sharing.

We also equipped the TTSH’s Operations Command Centre with audio-visual infrastructure such as flat displays, providing visibility to the hospital frontline situation, such as bed capacity.

Both developments were officially opened to public in 2019.