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Restructuring the bus network in Hanoi, Hanoi

Improving the commuter experience in Vietnam

Working with the World Bank, Arup is providing transport advisory services including bus network planning and accessibility analysis as part of their significant infrastructure improvement scheme in Hanoi, the capital of Vietnam.

Only 10% of Hanoi’s 7.7 million residents use public transport, whereas 70% of people use motorbikes, resulting in massive congestion issues and delays to buses. The World Bank and others are tackling this by funding new bus rapid transit (BRT) with dedicated bus lanes and many more metro lines.

Arup is responsible for a study to restructure the bus network to better complement the BRT and metro lines and to provide an efficient feeder system. A better integrated public transport system that links different modes is key to achieving the target of getting 35% of people using public transport by 2030.

Project Summary


10% of Hanoians use public transport

70%use motorbikes

35%public transport mode share by 2030

Cutting-edge accessibility analysis

Arup’s transport experts from Hong Kong, Sydney and Melbourne offices developed comprehensive guidelines to formulate a set of bus network options to complement the new metro lines and improve network efficiency and accessibility.

We also developed a cutting-edge analytical tool for the accessibility analysis – each of the options was tested to determine the optimal feeder bus network, as well as to prioritise future metro rail corridors.GPS data from buses, actual schedules, and arrival times of buses, together with the latest population and job information provide insight into accessibility levels in the city.


Setting an exemplar approach

Many Southeast Asian cities suffer from transport planning and infrastructure issues, resulting in many headaches for the daily traveller. If successful in Vietnam, our approach could be reapplied in these cities, improving commuter experience with expanded use of sustainable transport modes.