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Ritz Hotel; Ritz Hotel;

Ritz Hotel, Madrid

A historic Belle Époque landmark projected into the future

Established in 1910 and located in the heart of the city, the Ritz Madrid is one of the most exclusive hotels in Spain. 

In Belle Époque style, the building was conceived with the aim of receiving the royalty who attended the wedding of King Alfonso XIII. The historic five-star grand luxury hotel put Madrid onto the map of only the most prestigious European cities capable of meeting the expectations of high society.

Since March 2018, the hotel, which is located in the heart of the Golden Triangle of Art - between the Prado and the Thyssen-Bornemisza museums - has been undergoing a major restoration, reopened in spring 2021.

Bringing luxury to the 21st century

We provided the design of the building services for the new hotel, which are to be completely renewed, as well as consultancy services in the areas of fire strategy, vertical transport, acoustics and security.

In addition, for this project Arup has led the design of the intelligent Guest Room Management System, which enables the client to manage the room’s technological features: including lighting, air conditioning and connectivity, thus seeking to satisfy the demands of the 21st Century guest from the moment they start their stay.

Project Summary

18,000 m2 total area


5 stargrand luxury

Key challenges of the restoration

The collaboration between all the teams involved has been fundamental for the success of the project; Arup has been a part of an international multidisciplinary team, led by the Spanish architect Rafael de la Hoz.

The greatest challenge of the project stems from the fact that the project has been carried out in a building with more than 100 years of history, where the character and beauty of the original building must be maintained.

The subtle integration of modern and efficient environmental comfort services, as well as other technological elements that will create a first-class guest experience, has required an exhaustive coordination of these needs with the architectural and interiors design teams. 

In order to facilitate this process, we applied BIM methodology in the most complex areas, allowing an almost millimetric test-fit of the design proposals.