Social value and equity

We don’t just design buildings and infrastructure. We shape places that promote equity, inclusion, and well-being, creating lasting social impact for current and future generations

We believe that every project should tangibly enhance the lives of people and communities. Whether designing a citywide masterplan or refining the smallest detail of a building, we integrate social value and equity into our work, ensuring accessibility, addressing historical injustices, and creating new opportunities for education, employment and healthy lives.

From the start, we work with clients to define their social value vision, engage key stakeholders and communities to understand their needs and aspirations, and co-develop strategies and solutions that produce inclusive, thriving places that work for all. This ensures that social value is not just an add-on but a fundamental part of how projects are conceived, developed, and sustained.

Publication

Arup's Social Value and Equity Theory of Change

Discover more about how we shape a more inclusive world

We collaborate with clients and partners to drive social impact across diverse contexts, including:

• Cities, regional, and national governments – Helping shape policies, infrastructure, spatial planning, and governance frameworks that drive equitable, long-term change.
• Developers and private sector partners – Integrating social value into investment strategies, construction practices, operational, and impact measurement models for lasting community benefits.
• International development organisations, foundations and NGOs – Collaborating to advance social equity, community resilience, and inclusive economic opportunities through global and local initiatives.

Our four-step approach to social value and equity

Engage: co-creation with communities

Every place is unique, and so are the people who live there. We engage local residents, businesses, social enterprises, and policymakers using inclusive and participatory methods. This deep listening helps build trust, foster a sense of ownership, and ensure that projects genuinely reflect the needs and aspirations of communities.

Assess: data-driven social value strategies

A robust strategy for social impact requires an evidence-based understanding of local needs. We conduct social impact and equity assessments, combining socio-economic data, policy insights, and community priorities. Our analysis shapes strategies that drive meaningful, measurable change.

Design: creating inclusive and resilient places

From urban planning to building design, we embed social value and equity principles into every stage. Our work prioritises human-centred design, placemaking, and co-creation. This ensures that resulting developments and environments are inclusive, welcoming, and empowering for all, including children, the elderly, women, and people with disabilities. This also includes placing nature as a key stakeholder within the design and delivery process.

Measure: tracking impact for meaningful change

Measuring impact is essential to ensuring meaningful, lasting benefits. Based on our clients’ specific needs, we use leading measurement frameworks such as Social Return on Investment (SROI) and AIS Accessibility Certification, while also developing tailored tools for projects and corporate social responsibility. We support certification processes, including WELL and BREEAM, to enhance project performance and accountability. Our goal is to provide clear, transparent reporting that drives continuous improvement and informs future decision-making.