1. Communities as neighborhood stewards
In planning local infrastructure projects, it’s essential that the leadership for transformational change comes from those who will be affected—and benefit—the most. Rather than traditional outreach, it means community members themselves play a leadership role in project creation. To reach the most residents possible, consultation should be convenient with a range of locations on multiple days of the week and at different times of day. Identify community-based organizations who can connect to those who may be harder to reach. As professionals, meet communities where they are rather than expecting them to come to you.
Adapt engagement strategies to fit each city and neighborhood, respecting local culture, to help residents feel welcome. Use diverse formats, like workshops, community events, and online surveys, ensuring materials are accessible. Quickly report back to the community, demonstrating how their input will inform the plan.
For true co-creation, the public must be engaged early to help define goals, generate ideas and shape outcomes. To avoid perceived improvements that result in displacement, planning can include protections for tenants and businesses, collective ownership or control mechanisms, so that value is shared by those already living in the communities.
Austin’s Cap and Stitch Program
Arup led the conceptual design for new cap parks over the to-be recessed Interstate 35 in Austin, Texas. Significantly, the vision plan for the 30 acres of reclaimed space emerged from hands-on workshops with the community. At one feedback session, we gathered local artists, musicians, and poets to foster an environment where people felt welcome and free to voice their thoughts.